I am writing to express my sincere gratitude for the work that you and your staff did for me and my fiancée with her case. The way you handled [her] case made us both feel confident and assured that we made the correct choice in choosing you as [her] attorney. We were both made to feel that we were being given special treatment by you and your staff. We are also very appreciative for the assistance with payment for our case. Once again we both thank you.